SHIPPING POLICY
At THG Cards, we care about every order and will do everything we can to ensure this reaches you safely and on time. From ensuring all cards are sleeves and shipping in toploaders to the hardback envelopes and/or bubble envelopes they're sent in.
Orders are normally sent out within 1-2 working days but can sometimes be sent out on the same day. You will be notified which services you've opted for (and have the option to upgrade, of course!) when you check out.
Domestic and International orders are sent using Royal Mail. International orders will always be tracked and/or signed services.
Delivery times are as follows and are laid out by Royal Mail, not THG Cards.
Domestic:
1st Class: 1-2 working days
2nd Class: 3-5 working days
Royal Mail 48: 2 working days
Royal Mail 24: 1-2 working days
Special Delivery: Next working day
International:
Tracked/Tracked & Signed/Signed: 10-14 days depending on customs and local delivery partner.
We do not accept liability for any supplementary costs incurred by customers caused by damaged or faulty goods or delayed, lost or misrouted orders.
For international buyers:
We cannot and do not accept an liability for any customs/import fees on your order. Please contact your local authorities for details on these charges.